Making Life Easier

Your customers will be able to place orders using the Online Shop 24/7, making them fast, efficient, and straightforward.


Easily maintained & synced
with your rental system

When using the Online shop, account customer bookings made online transfer directly into MCS-rm for processing by the rental team, minimizing data entry, manual updates, and reliance on telephone orders.

Point of difference

Delivering unique
customer experiences

Let customers log into your Online Shop and see their own discounted prices and promotions, helping to build trust and brand loyalty with your most valued clients.


Build your own website to integrate into MCS-rm

If you already have an Online Shop you're proud of, you can integrate your website and your MCS-rm rental system to improve efficiency.

MCS Online Shop testimonial
The Online Shop allows the various construction site supervisors to place their own orders online. The department that allocates the equipment now saves a lot of time, as the site supervisors have already done all the preparation work online. The equipment department only has to transform the order into a rental contract, which can be done with a click.

Cardinal Edifice

Additional features

New revenue stream

Offer your customers a convenient way to trade with you 24/7. They can make rental bookings and order consumables (or buy consumables) directly from your online product catalog.

  • Customize cost details per individual customer, creating a more personalized customer approach, giving your customers a unique and tailored experience.
  • With all equipment information available to your customer before rental, including user guides and specifications, your customers will be confident that they are selecting the right product.
  • Automated emails give your clients confidence that their orders will be processed and arrive on time.

Improved customer experience

Provide the best customer service with users being able to see all products with standard list pricing and place bookings. Existing account customers can place bookings onto their accounts for invoicing at a later date. The Online Shop makes sure that visitors can:

  • See the most up-to-date product information
  • See their own specific pricing once logged in

Customized to fit your brand

Strengthen your online brand and promote yourself professionally with an Online Shop that is uniquely designed to fit your brand theme. You can personalize and add:

  • Logos
  • Color themes
  • Fonts
  • Product images
  • Price lists and promotions
  • Upsell add-ons and accessories
  • And lots more...

Flexible and easy to use

  • Display products in a variety of formats at group, subgroup, or item level.
  • Search functionality with results listed by best match, making hiring assets quick and easy.
  • You can configure delivery charges as a fixed price or calculated on pre-defined postcode rules.

Have your own online shop?

MCS-rm integrates with your existing e-commerce website to provide accurate details of products, prices, and means you can receive online reservations directly in MCS-rm.

  • MCS-rm provides product and price information reducing data duplication.
  • Receive orders and process in MCS-rm making hiring assets quick and easy.

Explore our rental software solution

Some key features within MCS-rm rental software to enhance your business.


Customer Relationship Management (CRM)

Manage your sales pipeline activity from inquiry through to final order. Undertake proactive marketing campaigns to nurture your key client and prospect relationships.
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MCS workshop


Ensure your rental equipment is certified and fit for use. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
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mcs purchasing


Keep tight control of your expenditure on the rental fleet, stock, spares, and rehires and manage your preferred suppliers all in one easy-to-use rental system.
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Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyze your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions.
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electronic trading

Electronic Trading

Send and receive customer, supplier, and financial documents electronically for a labor-free solution to your paperwork processes.
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Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionize your customer service.
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Smart Alerts

Receive customized proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
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Resource Planner

Enhance the visibility and utilization of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
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Online Shop

Offer your customers a convenient way to create rental reservations anytime and anywhere opening up new markets and increasing your revenue streams.
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Customer Portal

Drive customer loyalty whilst enhancing brand awareness using a personalized Customer Portal allowing your clients to self-serve the information they need 24/7.
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telematics hub

MCS Telematics Hub

Say hello to the full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your rental fleet.
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e-sign digital document signing

MCS E-Sign

Transform your rental quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button.
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mobile hire tools

Mobile apps and web solutions

Empower your workforce on the move with our mobile apps and web solutions, all designed for specific areas of your business. With the ability to work both on or offline and gather real-time information for your workers on the move, you will become more responsive and be able to consistently deliver on your promises and provide excellent customer service.

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RM Web

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
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Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
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MCS Picking


Empower your warehouse staff with MCS Picking to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
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MCS Transport Mobile

Transport Mobile

The paperless way to manage your transport logistics with optimized routes and real-time status updates from drivers in the field.
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MCS Workshop Mobile

Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
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Cloud Solutions

Cloud Solutions

Concentrate on running your rental company, safe in the knowledge that your business will always be protected, your data remains secure and your IT infrastructure is managed by professionals so that you don't need to worry.

Learn more about MCS Cloud Solutions

At a glance

  • Secure and easily accessible from any location
  • Save time for your IT resources and reap cost efficiencies
  • Fixed monthly fee and MCS takes care of everything
  • Protection of your vital business data and up-to-date backups
  • Speedy implementation to get you moving
  • Scalable to grow alongside you
  • Access to experienced IT support consultants if you need them

Get in touch

To discover how MCS-rm rental software can empower your business, contact us via our inquiry form.

Contact us