Our promises to you

  • We will always treat our customers with respect.
  • We will always be polite, friendly and helpful, whenever you need us.
  • We will always be fair, open, and honest with you.
  • We will always respond to you swiftly to minimize disruption to your business.
  • We will always deliver consistent and professional service, you can count on us.
  • We will always keep you informed so that you know what is going on.
  • We will always arrive for all appointments when we say we will.
  • We will continue to train and support our staff so that you always receive a consistent and reliable service.
  • We will continue to improve and future-proof our products by providing you with regular software updates.
  • We will ensure you always have access to our online knowledge base and resources to help you get the most out of your software.
  • You will always have a dedicated consultant for your software installation so that you know who you can turn to if you need help.
  • We will be committed to helping you reach and exceed your company goals as defined by you.
  • We will agree together, your project deliverables and timescales, to ensure we meet and exceed your expectations.
  • You will have a dedicated account manager who will become your main point of contact about your MCS-rm rental software package.
  • We will always make it easy for you to contact us and give us your feedback, we will always listen.
  • We will always act upon your feedback so that we can continue to improve our customer service standards.
  • We will always invite you to join our independent MCS User Group so that you can learn from other users and shape the future of MCS-rm.

We would love you to help us by:

  • Providing us with any information we need so that we can help you promptly.
  • Ask us to explain if you are unsure of anything we are saying, we will always spend as much time with you as you need to make sure you understand.
  • Contacting us using our logging system, email, or phone, this way we will be able to help you much faster.
  • Give us as much feedback as possible. Let us know what you think so that we can keep improving our service to you.

Why choose MCS
Rental Software?

dedication

Unique solutions, just like you

Your requirements are unique, that's why we make our rental solutions unique too. It doesn't matter the size or complexity of your business, we’ll always listen to what you need and make sure that MCS-rm will streamline your processes and make your life easier.

technology and innovation

A name you can trust

You can trust MCS to always be innovating and improving. With MCS, you can stay ahead of your competitors and get a strong return on your investment.

our customers

Make your voice heard

Join our friendly User Group community and share your ideas and experiences online with other MCS-rm users. With the power of collaboration, our software will always be ticking your boxes and meeting all of your new requirements.

Get in touch

To discover how MCS-rm rental software can empower your business, contact us via our inquiry form.

Contact us