Operator timesheets digitised with new Mobile App from MCS Rental Software

16 October 2023

Operator timesheets digitised with new Mobile App from MCS Rental Software

A new mobile app has been created by rental software specialist, MCS, to give hirers the ability to digitise shift allocation, timesheet creation and submission, and finalise customer invoicing for actual hours worked. The new MCS Timesheet Mobile app comes after increased demand from hirers and operators to find a digital solution to laborious, paper-based timesheets, which were inefficient and proved a common bottleneck in the rental industry.

MCS Timesheet Mobile gives hirers the power to organise their teams better and adapt to last-minute changes and customer requirements. With a mobile app, shifts can be allocated in advance and pushed out to the operator’s devices to accept. Being digital, shifts can still be amended or edited, even last minute, without back and forth emailing to operators to confirm changes. Nick Thomson, MCS Sales Director, explains,

“Many rental companies are reliant on email to deliver shift patterns to the workforce, which is a lengthy and time-consuming process. For companies that undertake a lot of shiftwork, keeping track of the returned acceptance or rejection confirmations by email can be haphazard and lead to errors, especially when it comes to any last minute amendments.

With resources and schedules efficiently organised in the MCS Resource Planner, it is so easy to deliver shifts to each operator’s mobile device. With just one click, the operator can either accept or reject the work via the Timesheet Mobile app on their smartphone. This means work schedules are quickly dispatched and worker confirmations are painless and hassle free.”

The new mobile app also enables operators to complete timesheets from their phones rather than using printed timesheet forms. Staff can now use the Timesheet Mobile app to submit their completed shift and amend the hours worked ready for invoicing. Operators can then digitally sign or send to a team leader, which can then be passed to the customer for electronic signature before invoicing. Nick continues,

“We know that it is important to be able to invoice correctly the first time and reduce the number of customers that raise invoice queries and refuse to pay based on either incorrect information, missing signatures, or illegible hand-written timesheets attached to invoices. Digital operator timesheets eliminate any inaccuracies or human error creeping in and allow the accounts team to run a report which auto-populates hours worked, staff and customer signatures, and information of the relevant shift with attached timesheets which are then used to charge customers. This reduces bottlenecks in the accounts team and improves your relationship with customers, offering a professional and seamless invoicing process.”

Digitalising operated timesheets and shift planning, gives rental companies the ability to offer fantastic customer service with swift adaptable planning and clear structured timesheets, making doing business as simple as possible. The digitalised process of completing timesheets on mobile ensures that workers follow a clear set of rules and outcomes that makes it easier to complete work quickly and efficiently.

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