Challenging and rewarding environment

Join our talented and passionate team and help our customers succeed.

 

dedication

Dedication, passion and drive

Dedicated to the rental market and passionate about solving the unique challenges within our industry, we are driven by the demands of our customers.

technology

Technology and innovation

The technological landscape in the rental industry is constantly evolving. We are always working several years ahead to help rental companies embrace and harness the innovative and groundbreaking technologies of tomorrow.

Customers

Our Customers

Our customers are the focus of everything we do. Our independent MCS User Group, which is formed and run by our end users, meet twice a year to discuss rental industry changes and provide us with important product feedback.

Working with MCS

Our headquarters are based in Maidenhead, UK. We have offices/partners in the Middle East, South Africa, Benelux, France, Australia, Sweden and Germany.

Our staff are passionate about hire. We pride ourselves on creating an informal, vibrant working environment with a culture that is built upon respect and encouraging empowerment. As a result, we have achieved an excellent average length of employment of 9.9 years.

 
 

Benefits

Our employees are our biggest asset and we want to reward, nurture and develop our workforce at MCS.

One of our most important values is supporting a good work-life balance, achieved by offering flexible working arrangements and rewarding our employees with a wide range of benefits.

  • Private medical insurance
  • Life assurance
  • 3.5% flexible benefits
  • Flexible work hours
  • Pension contributions
  • 22 days holiday entitlement, increasing each year by 1 day up to a maximum of 25

Current job vacancies

Join our talented and passionate team and help our customers succeed.

Customer Service / IT Apprentice

MCS is offering a superb opportunity for an Apprentice to join their thriving software company.

Our company

MCS is a friendly IT software company with approximately 50 employees. We create, sell, implement and support our rental software solutions to companies that hire equipment and service events.

MCS have offices worldwide and sell direct from multiple locations in Europe with re-seller partners in South Africa and Australia.

With a history of developing apprentices and moving them forward with training and support we are now looking to take on a new team member.

The role:

As the Customer Service / IT Apprentice, you will be joining a highly experienced team that provides the first point of contact for customers of MCS, therefore a good and confident telephone manner is essential. The team handles a wide range of queries logged by the MCS customers relating to the MCS Software, so an understanding and passion of IT is essential. Our end users are worldwide so it would be an advantage to have a second language such as French, German or Swedish but this is not essential. If you are passionate about helping people, providing customer satisfaction and also enjoy solving logical IT and database related queries then this is a superb opportunity to start your career with us!

Working Hours: Monday to Friday 38.75 Hours per week (4 days in the office /1 day college)

Requirements:

  • Excellent written and spoken English with a flair for building rapport
  • Computer literate with good analytical skills and knowledge of all Microsoft packages
  • Excellent attention to detail
  • Team player – great communication skills
  • Passionate about providing the best possible support to customers
  • A positive can-do attitude with a willingness to go that extra step when required
  • The office is based about 3 miles from Maidenhead so you will some transport (Car/Bike)

Training offered:

  • Training will be done as a combination of on the job work experience and 1 day at college a week.

Benefits

  • Salary: Above Apprenticeship minimum wage
  • 22+ days holiday
  • MCS has an active employee social committee.

We see diversity as a success factor and therefore look forward to all applications - regardless of age, nationality, religion, social or ethnic origin, disability, sexual orientation and identity.

Please apply to careers@mcsrentalsoftware.com.

Get in touch

To discover how MCS Rental Software can empower your business, call us on +44 (0)1628 828000 or use our enquiry form.

Contact us