Our Solutions | Customers
Empower your rental customers with customer management solutions
Elevate your customer experience with rental customer management tools, including a 24/7 online portal, instant access to critical documents, and a refined process for signing quotes and contracts.
Built to help you help your customers
Online Portal
Drive customer loyalty while enhancing brand awareness, allowing your customers to place orders and self-serve the information they need 24/7.
QR Code Scanning
Provide instant access to equipment manuals and certifications through scannable codes which store all equipment documents in one digital place for easy and simple access on-site.
Digital Signatures
Transform your quotes and contracts with digital signatures, allowing your customers to sign documents at the click of a button from any device, eliminating paper processes entirely.
Learn more about digital signatures
SMS Alerts
Boost customer satisfaction with SMS alerts, keeping your customers informed every step of the way, while modernising your rental operation.
Learn more about SMS alerts
Reporting
Gain detailed insights into your customers and their data, analyse your core business strengths and weaknesses, and build a stronger growth strategy.
Learn more about reporting
Why choose MCS for rental customer management?
Improved convenience
Provide your customers with an online portal to place orders, access important information, and manage their rental needs at any time of the day or night.
Stronger customer relationships
Use QR codes to give customers instant access to equipment manuals & leverage reporting tools to gain valuable insights into customer data.
Efficient processes
Allow your customers to sign quotes and contracts digitally, eliminating paper processes and speeding up approvals with just a click.
Enhanced profitability
Unlock valuable insights into your rental business with enhanced KPI tracking and smarter decision-making, all powered by reliable rental software.
Case studies
Law Plant & Tools
John F Hunt
Nixon Hire
H.E. Services
Fowler Hire & Sales
First Response Site Services
Baldwins Crane Hire Ltd
Banner Plant
Profirent
National Pile Croppers
Bouygues TPRF
Ready to elevate your rental business?
Connect with our expert team to discover how MCS Rental Software can drive your success. We’re here to answer your questions and help you find the perfect solution.
