Offer your customers a convenient way to create rental reservations anytime and anywhere
Simplicity
When using the Online shop, account customer bookings made online, go directly into MCS-rm for processing by the hire team, minimising data entry, manual updates and reliance on telephone orders.
Point of difference
Let customers log into your Online Shop and see their own discounted prices and promotions, helping to build trust and brand loyalty with your most valued clients.
Integration
If you already have an Online Shop you're proud of, you can integrate your website and your MCS-rm hire system to improve efficiency.
The Online Shop allows the various construction site supervisors to place their own orders online. The department that allocates the equipment now saves a lot of time, as the site supervisors have already done all the preparation work online. The equipment department only has to transform the order into a rental contract, which can be done with a click. Cardinal Edifice
The Online Shop allows the various construction site supervisors to place their own orders online. The department that allocates the equipment now saves a lot of time, as the site supervisors have already done all the preparation work online. The equipment department only has to transform the order into a rental contract, which can be done with a click.
Cardinal Edifice
Offer your customers a convenient way to trade with you 24/7. They can make rental bookings and order consumables (or buy consumables) directly from your online product catalogue.
Provide the best customer service with users being able to see all products with standard list pricing and place bookings. Existing account customers can place bookings onto their account for invoicing at a later date. The Online Shop makes sure that visitors can:
Strengthen your online brand and promote yourself professionally with an Online Shop that is uniquely designed to fit your brand theme. You are able to personalise and add:
MCS-rm integrates with your existing e-commerce web site to provide accurate details of products, prices and means you can receive online reservations directly in MCS-rm.
Some key features within MCS-rm hire software to enhance your business.
Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships. CRM >
Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss. Workshop >
Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use rental system. Purchasing >
Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions. Reporting, Dashboards & Business Intelligence >
Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes. Electronic Trading >
Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service. Document Management >
Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met. Smart Alerts >
Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks. Resource Planner >
Offer your customers a convenient way to create rental reservations anytime and anywhere opening up new markets and increasing your revenue streams. Online Shop >
Drive customer loyalty whilst enhancing brand awareness using a personalised Customer Portal allowing your clients to self-serve the information they need 24/7. Customer Portal >
Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet. Telematics Hub >
Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button. E-Sign >
View our mobile solutions
Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity. RM Web >
Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move. CRM Web >
Empower your warehouse staff with MCS Picking to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce. Picking >
The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field. Transport Mobile >
Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates. Workshop Mobile >
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