Our Solutions | SMS
Keep customers connected with SMS Alerts
Boost customer satisfaction with SMS alert software, keeping customers informed every step of the way, while modernising your rental operations.
Built with your success in mind
Real-time delivery updates
Send timely text alerts to your customers when drivers start their delivery routes. Keep them informed with accurate delivery windows, helping them plan their day more efficiently.
Customisable messaging
Tailor the content of the text alert system to fit your business needs. Specify delivery windows, provide clear updates, and ensure that your communication matches your brand.
Minimise missed deliveries
Reduce delays and save valuable time for both your business and your customers, with accurate delivery notifications so the right person will always be available to receive the equipment on-site.
Why choose MCS?
SolutionsMCS Rental Software provides powerful digital tools to simplify operations, improve communication, and deliver exceptional service to your customers.
Enhanced customer satisfaction
Keep your customers in the loop with proactive text alert delivery notifications. Clear and consistent communication builds trust and strengthens your customer relationships.
Reduced support queries
Automated text alerts mean fewer calls to your support team. Customers are informed about their delivery windows, reducing the need for driver updates and allowing your team to focus on other tasks.
Optimised driver efficiency
Ensure smooth delivery processes with real-time updates from SMS alerts. Drivers can focus on their routes without needing to make manual customer calls, improving overall productivity.
Improved brand professionalism
Provide a modern and efficient service with customised SMS alerts, to ensure your communication aligns with your brand, leaving a lasting impression on your customers.
Case studies
euroloo
Law Plant & Tools
John F Hunt
Nixon Hire
H.E. Services
Fowler Hire & Sales
First Response Site Services
Baldwins Crane Hire Ltd
Banner Plant
Profirent
National Pile Croppers
Bouygues TPRF
Ready to elevate your rental business?
Connect with our expert team to discover how MCS Rental Software can drive your success. We’re here to answer your questions and help you find the perfect solution.
