De Wit Aggregaten

Key benefits

• Improved efficiency by eliminating the need to re-enter data into different systems and databases.
• Improved asset management with the ability to track which equipment has been rented and when it can be expected back.
• Improved customer service offering by being able to respond to customer questions quickly and accurately.
• Faster picking of requested items using barcode technology that ensures no manual errors are made and each picked item can be tracked and linked to the order accordingly.

The challenge

Before starting with MCS-rm, De Wit Aggregaten used Excel spreadsheets and paper documents to run their rental business. The process was cumbersome, error-prone and time-consuming. Their monthly invoicing took days, just because the information had to be replicated and then sent manually. They needed a solution that would unify their rental processes and make them more productive and efficient.

The solution

After looking at the market, De Wit Aggregaten decided that MCS-rm was the most comprehensive and cost-effective. So a deal was struck with MCS. Their new system, MCS-rm, promised to provide a flawless integration with Exact, their Dutch accounting system, as well as a smooth automated information flow between their procedures.

Consolidated rental processes

“We felt comfortable with the features of MCS-rm,” Leo continues. “We knew the company offered excellent support, so the decision was easy.

It saves time and money

With the integration between all of our disparate information sources and an automated flow of information between the contract processing, billing and accounting systems, we can now report on every aspect of our rental business without having to manually search for information across different sources.

Save time and reduce errors

The obvious benefit is that MCS-rm has reduced the administrative burden of generating our monthly invoices. We no longer have to re-enter all the information. This has resulted in a huge time saving and fewer errors, so we can now spend our time on more productive activities.

Increased visibility of assets

This has improved our service delivery as we can get information at the touch of a button, so we can respond to customer queries immediately. Because all assets are recorded in the system, including power cables, generator sets and fuel tanks, we can easily find and analyse information to determine key performance indicators, such as the utilisation of equipment on certain groups or the revenue streams of certain generators. In the past, these statistics could not be easily calculated and we spent a lot of time trying to get to this level of reporting on the information.

Forward planning

MCS-rm software has also given us the ability to plan more effectively; now the depots can plan for larger projects because they have an accurate picture of what equipment is rented out and when it can be expected back.

Collection efficiency

Instead of having to pick each item off the shelf and then having to check that the correct item is selected on the contract, barcode scanning technology will allow us to automatically link each item in stock to its corresponding rental contract. With so many items going out on each rental contract, this will be invaluable in keeping track of our assets and speeding up our picking activities. If this works well, we can hope to move on to scanning other documents, such as signed packing slips.

The benefits

Since MCS-rm has been in use, De Wit Aggregates can:

• Transfer information between different rental and accounting processes thanks to the introduction of automated invoicing.
• Reduce the time it takes to send monthly invoices from a few days to a few hours.
• Modernize their manual rental contracts, invoicing and accounting processes to improve company-wide productivity.
• Plan and manage their rental supply chain.
• Analyze key business performance indicators.