MCS Rental Software helps rental companies improve equipment maintenance
MCS Rental Software continues to add innovative solutions to help rental businesses simplify maintenance and maximise efficiency. The latest features make it easier to access equipment information, monitor performance, and streamline repairs. Designed to keep equipment in top condition and customers satisfied, these new tools give rental companies an edge over their competitors.
Advanced reporting for smarter business decisions
MCS Rental Software also offers advanced reporting capabilities, providing rental managers with invaluable insights. By analysing how equipment is performing, businesses can make informed investment decisions and reduce the inventory of underperforming assets. This ensures equipment stock aligns with customer needs and improves operational efficiency.
On-site breakdown reporting through the MCS Online Portal
Rental customers can also now report on-site equipment breakdowns using the MCS Online Portal. Engineers are notified and prioritise repairs that customers have marked as urgent. As works orders provide complete details of the repair, engineers arrive at the site with the necessary tools and parts, ensuring equipment is back up and running as quickly as possible. By recording labour time and parts used for equipment repair, maintenance teams can accurately track costs.
Enhanced efficiency using detailed equipment insights
MCS Rental Software enhances rental business efficiency by providing engineers with access to detailed equipment and maintenance histories, enabling faster and more effective problem-solving. Features such as accurate location tracking, detailed checklists, automated certification updates, and a straightforward method for checking warranty status streamline operations and reduce costs. For customers, this translates to quicker service and dependable equipment, enhancing their satisfaction and trust in the rental company.
Commitment to continuous improvement
Nick Thomson, Sales Director at MCS Rental Software, explains,
“In addition to providing rental businesses with tools to operate efficiently, we have enhanced the Workshop module to ensure that their equipment is well-maintained and ready to be used. As part of the partnership with customers, MCS adds features to ensure maintenance operations run more efficiently while providing engineers and customers with a seamless experience.”
Empowering customers with the eScan feature
Besides enhancing rental efficiency, MCS Rental Software helps rental businesses go the extra mile for their customers. With the eScan feature, users can access vital information from anywhere. Instead of contacting the rental company, customers can conveniently scan QR codes located on the equipment to access documentation, saving both parties time.
Nick concludes,
“By simply scanning a QR code, users can view user guides, certificates, equipment specifications, and service history, eliminating the need for time-consuming calls to the rental company. This not only enhances efficiency but also empowers customers with the information they need, wherever they are working. Rental businesses can also customise the content available, so their customers get the most relevant and up-to-date information.”
Continuing to support the rental industry
MCS Rental Software continues to innovate, supporting rental companies in optimising their operations. With these new tools, keeping equipment in peak condition and providing outstanding customer service has never been easier. MCS Rental Software will be exhibiting at bauma in Munich from 7-13 April on stand A2.410.
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