As its old hire solution was reaching its natural end of life, Rope and Marine Services sought a new futureproof rental software solution that would continue to help it grow and develop for many years to come.
RAMS now uses MCS-rm rental management software to consolidate its hire operation to streamline its processes and make life easier.
Modern Rental Software Solutions
Switching to MCS rental software has been a leap into the 21st century. Before we were using a very old software solution which wasn’t supporting us anymore. MCS-rm, on the other hand, is so modern - it’s like going from a Nokia 3310 to an iPhone in one step
The MCS hire software makes processing purchase orders 10 times easier and streamlines our procedures.
The help and support we get from MCS has been brilliant from the get go and has made us realise we’ve absolutely made the right decision. If there’s ever any problem, I can log the incident online or we can phone up or send an email to the MCS team and someone is always in touch. Having the support and reassurance from the customer service team is really useful.
Lifting equipment has to be periodically examined every 6 or 12 months depending on what the item is. All our equipment comes back, gets stripped, fully re-examined, re-tested, put back together and re-painted. So having the workshop makes keeping track of things so much easier.
With MCS-rm, people love it now they can do a quote on the system as soon a purchase order comes through. All you’ve got to do is click convert to contract and then you print the picking list or works order off automatically. Now we only need to do things once and you can effortlessly pull the information through at every stage.
Creating equipment certificates is so much easier with MCS-rm. It’s important for our customers to be able to log-on to the customer portal and be able to view their certificates whenever they need them. The adaptability of MCS-rm has impressed us to no end, and it’s great to have the ability to create equipment certificates with such ease.
Since using MCS-rm, Rope and Marine Site Services has been able to:
- Maintain a tight control of the workshop ensuring the highest standards are met.
- Achieve a smoother workflow with automated purchase orders and consolidated hire processes.
- Save time throughout the entire hire process with no work needing to be re-done or re-keyed into the system.
- Obtain a simpler method of creating important certificates due to such an adaptable software solution.