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Our Solutions | Customers

Empower Your Rental Customers with Innovative Solutions

Elevate your customer experience with rental customer management tools, including a 24/7 online portal, instant access to critical documents, and a refined process for signing quotes and contracts. MCS helps you build stronger relationships with your rental customers, ensuring seamless interactions and satisfaction at every touchpoint.

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Solutions Designed for Successful Rental Customer Management

Online Portal

Drive customer loyalty while enhancing brand awareness by offering your rental customers an online portal to place orders and self-serve the information they need 24/7.

Learn more about Online Portal

QR Code Scanning

Provide instant access to equipment manuals and certifications through scannable codes that store all equipment documents in one digital place, giving your rental customers easy and simple access on-site.

Learn more about QR Code Scanning Software

Digital Signatures

Transform your quotes and contracts with digital signatures, allowing your rental customers to sign documents at the click of a button from any device, eliminating paper processes entirely.
Learn more about software for Digital Signatures

SMS Alerts

Boost customer satisfaction with SMS alerts, keeping your rental customers informed every step of the way while modernizing your rental operation with cutting-edge communication tools
Learn more about SMS Alerts

Reporting

Gain detailed insights into your customers and their data with advanced reporting features. Analyze your core business strengths and weaknesses and build a stronger growth strategy with robust rental customer management tools.
Learn more about Rental Reporting

Why Choose MCS to Help Manage Your Rental Customer Relationships?

Improved Convenience

Provide your rental customers with an online portal to place orders, access important information, and manage their rental needs anytime, ensuring a seamless experience with efficient rental customer management.

Stronger Customer Relationships

Use QR codes to give customers instant access to equipment manuals and leverage reporting tools to gain valuable insights into rental customers, helping you personalize services and foster loyalty.

Efficient Processes

Allow your rental customers to sign quotes and contracts digitally, eliminating paper processes and speeding up approvals with just a click, making your operations more efficient and customer-focused.

Enhanced profitability

Unlock valuable insights into your rental business with enhanced KPI tracking and smarter decision-making, all powered by reliable rental software.

MCS-rm was a perfect integrated fit and gave us the ability to tailor the CRM functionality to our requirements. We can now capture and input all customer information much quicker. Also we can quickly see previous quotations, customer turnover, a record of payments outstanding, payments made, credit limits and any other relevant financial information.

HE Services

Case studies

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Ready to elevate your rental business?

Connect with our expert team to discover how MCS Rental Software can drive your success. We’re here to answer your questions and help you find the perfect solution.

Contact us today