Transform your rental business with mobile apps
The use of mobile apps can completely transform your rental business. Mobile apps are no longer aimed purely at larger rental companies – affordable solutions are literally at your fingertips, right here, right now. Mobile technology is making it possible to replace the intensive paper-based processes often associated with a rental business such as delivery and collection notes, picking lists and works orders, and deliver information back to the office in real-time.
With this in mind, we’ve created a guide to outlining how they can transform your business with their extremely versatile anytime, anywhere access.
The benefits of using mobile apps include:
- Sharing reliable, accurate information throughout the business in real-time
- New internal efficiency to give your company a competitive edge
- Cost savings that result from their effective use, with faster processing of information, fewer queries, and delays in invoice payment, resulting in improved cash flow
- Improved customer service.
‘In the field’ apps
Armed with a smartphone, or mobile device your app-enabled delivery drivers can immediately feedback accurate proof of delivery (POD) information to the rental management system. This means that your business can say goodbye to dog-eared, tatty paperwork that can’t be read or gets misplaced on their return to the office. These electronically signed PoDs can be quickly retrieved on-demand by customers using a rental company’s web portal, reducing queries, speeding up payments, and saving time.
With delivery driver mobile apps, there’s no time-lag in sharing information either. Changes to jobs, item notes, and optimization of routes can be sent straight to the drivers’ mobile device so the whole process becomes more efficient and cost-effective.
On collection of equipment from a customer’s site, any damage can be detailed using photographs and notes, mileage can be recorded and any unscheduled items can be returned having been input in the system via the app.
Workshop engineers in the field can also become more efficient. For example, without needing any supporting paperwork, fitters can discover the equipment’s precise GPS location, look up equipment configuration guides, complete service checklists as well as ordering parts whilst performing an on-site repair.
Depot staff can check the exact GPS location of all their field engineers and add additional works orders to their list, choosing the nearest engineer to improve response times, minimize engineers driving time, and also the cost to the business.
Your sales team can be more productive by being able to view and amend customer details, create new opportunities and view client history all from their smartphone apps.
‘In the depot’ apps
A picking app can quickly recognize barcodes and process items for a picking list in real-time and ensures that correct items are always chosen. This is far quicker than printing picking lists, manually selecting the equipment, and keying their item codes into your hire system.
A stocktake app provides a real-time, accurate picture of inventory levels improving your stock holding. The app reduces the need to ‘overstock’ certain equipment lines as they can now be accounted for more effectively.
Management apps
Managing Directors can get a snapshot of the hire business that includes a view of current equipment utilization levels, equipment inventory status and quickly retrieve and send on customer copy invoices on their choice of mobile device, wherever they are located, meaning that they need never lose touch with the rental operation.
Adopting effective mobile apps in your rental business will accelerate your workflow, reduce your costs and improve your customer service to give your company a competitive edge.
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