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News

MCS Rental Software’s QR Code Solution, eScan, enhances rental processes

mobile phone showing equipment user manual

MCS Rental Software launches eScan enhancements with its latest smart QR code solution: empowering rental businesses with QR Codes + AI

MCS Rental Software has just released powerful upgrades to its eScan module, an intelligent QR code solution that helps rental businesses streamline equipment management, improve safety, and serve customers more efficiently using QR codes and AI.

The challenge

Rental companies are constantly juggling paperwork, customer support, and equipment tracking – all while trying to stay organized and deliver excellent service.

The Solution: eScan with AI Manual Assistance

With MCS eScan, each piece of equipment gets its own QR code. Scanning the code gives instant access to that item’s documents—manuals, test certificates, safety instructions—all updated in real time through MCS Rental Software.

But the real game changer? The new AI Manual Assistance feature. Staff can now “chat” with equipment manuals, asking questions in their own words and language. Whether troubleshooting an issue or checking setup instructions, they’ll get instant, easy-to-understand answers – right on-site.

How our QR code solution helps your team:

  • No more outdated paperwork. All docs are digital and always up to date.
  • Faster answers on the job site. The AI assistant can answer questions in any language.
  • One QR code does it all. Customers and internal teams can use the same code for documentation and asset tracking.
  • Improved safety + efficiency. Staff spend less time flipping through binders and more time getting the job done right.

“This update makes operations smarter, safer, and simpler,” says Josh Lewis, President of MCS US. “It’s about giving your team the tools they need – right when they need them – so they can work more efficiently and deliver a better experience to your customers.”

Whether you’re tracking deliveries, managing collections, or keeping up with inspections, MCS Rental Software’s smart QR code solution, eScan keeps your documents and equipment connected – saving time and reducing headaches.