Profitable assets

Ensuring your equipment is in peak operating condition by issuing scheduled maintenance alerts and tracking the costs of repairs.


Keep it safe and

With Workshop, you can provide excellent customer service whilst protecting your company's reputation as a supplier of reliable and safe equipment. You can set equipment maintenance plans or even be prompted whenever routine maintenance or PAT tests are due.


Instant access to workshop
history records

With full access to your entire equipment workshop history at your fingertips, you can instantly share information across all your depots. With an essential audit trail of who did what and when, you'll be able to prove that you performed essential maintenance tasks in the event of an accident.


Make better investment

Identify your most reliable, trouble-free assets so you can make better judgements on which machines to target for future investment. You can even review the asset's lifecycle to see the big picture of your true return on investment.

If a generator fails at a festival, our reputation is on the line. Through the Workshop module, staff can schedule proactive maintenance alerts so the generators are serviced regularly and kept in prime condition.

John F Hunt

Additional features

Preventative maintenance and certifications

You can prevent costly on-site equipment breakdowns by having a well maintained and serviced equipment rental fleet. MCS-rm software reminds you whenever you need to perform your routine maintenance tasks so you never forget. MCS-rm can help you:

  • Set routine maintenance plans based on time or usage intervals.
  • Ensure equipment is excluded from available inventory when a service is due during the rental period.
  • Perform inspections on equipment despatch and return.
  • Import equipment PAT test results ensuring it is safe to use.

Control equipment damage and loss

When your rental equipment is damaged, your technicians can record the nature of the damage and capture evidence so that you can recover costs from your customers at fault:

  • Perform on-hire and off-hire inspections.
  • Capture damage photographs and documentation to store with the contract as evidence
  • Capture all costs from spare parts used and engineer's time
  • Issue customers damage notification letters, estimates and damage invoices.

Schedule works orders

Repair your own rental assets as well as your customers' equipment. Keep organised and on track with everything your technician needs to do from inspection through to final fix and invoice. Oversee your engineers' daily activities and help improve productivity whilst maintaining fast equipment turnaround times. Workshop can help you:

  • Review a daily task list of works order by engineer or by depot
  • Assess the likely cost of repair to ensure they remain economical
  • The Workshop Mobile app makes life easy for engineers to complete their works orders wherever they are.

Explore our software solution

Some key features within MCS-rm rental software to enhance your business.


Customer Relationship Management (CRM)

Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships.

MCS workshop


Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
Workshop >

mcs purchasing


Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system.
Purchasing >


Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions.
Reporting >

electronic trading

Electronic Trading

Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes.
Electronic Trading >


Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.
Document Management >


Smart Alerts

Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
Smart Alerts >


Resource Planner

Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
Resource Planner >


Online Portal

Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7.
Online Portal >

telematics hub

MCS Telematics Hub

Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet.
MCS Telematics Hub >

e-sign digital document signing

MCS E-Sign

Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button.
MCS E-Sign >

mobile tools

Mobile tools

Empower your workforce with our mobile apps for your sales, transport, workshop and warehouse teams creating a paper-free process. With the ability to work both on-or-offline and gather real-time information from your workers on the move, you will become more responsive and consistently deliver on your promises.

Mobile Solutions >

MCS RM Mobile

RM Mobile

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
RM Mobile >

MCS CRM Mobile

CRM Mobile

Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
CRM Mobile >

MCS Transport Mobile

Transport Mobile

The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field.
Transport Mobile >

MCS Picking Mobile

Picking Mobile

Empower your warehouse staff with MCS Picking Mobile to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
Picking Mobile >

MCS Workshop Mobile

Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
Workshop Mobile >

Cloud Solutions

Cloud Solutions

Concentrate on running your rental company, safe in the knowledge that your business is always protected, your data is secure and your IT infrastructure is managed by professionals.

Learn more about our Cloud Solutions

At a glance

  • Secure, easy access to your hire data from any location
  • Free your in-house IT resources and reap cost efficiencies
  • Fixed monthly fee
  • Protection for your vital business data 
  • Fast implementation
  • A solution that is scalable
  • Ready access to experienced IT support consultants

Get in touch

To discover how MCS-rm can empower your business, call us on +44 (0)1628 828000 or use our enquiry form.

Enquiry form