Everything—from good communication with clients to ensuring the prompt servicing of your equipment—contributes to providing higher quality, faster, and safer experiences to your clients.

And there’s no better way to do this than by implementing plant hire software.

Today, thanks to the automation and digitalisation of your plant hire process, you can experience enhanced productivity across all of your operations, letting you witness an ROI that’s well worth your efforts.

For plant hire businesses, this means accelerated management of their operations, limiting safety risks and providing an enhanced customer experience—all of which contribute to the exponential growth of your profits.

Handle your daily plant hire operations efficiently

Plant hire operations aren’t just limited to handling bookings and the checkout of your equipment. You also have to juggle the creation of vital documents like quotes and invoices, managing contracts, and handling customer relations.

The right hire software can take a majority of these manual processes seamlessly under its wing.

As the software provides full visibility over your operations—what was done, and what needs to be done each day—nothing gets past your team, making sure each one of your customer needs and enquiries is met without delay.

You'll always have access to real-time reports and statistics on equipment availability and utilisation to keep you aware and in control of your hire processes. Beyond this, you can also oversee operations such as deliveries, collections, exchanges, and inter-depot transfers.

Electronic processing of operations also makes things faster without compromising the quality of your operations.

Take, for example, an e-signing solution. This feature allows your customers to sign a quote or contract with just a click of a button, processing formal agreements much more swiftly and conveniently.

Ensure all your equipment is safe for hire

Accidents can happen on any worksite, and when it comes to plant equipment hire, the safer and more cautious you are, the better.

This is particularly critical for accidents that involve non-compliant equipment—due to poor maintenance or missed services—that put your client and their business at risk. This, in turn, leaves you exposed to the threat of prosecution, fines and, in the worst cases, imprisonment.

All of this would mean putting your company’s reputation on the line and massive financial losses. Consequences that can be avoided when you go the extra mile to ensure that your equipment is in the best condition when they are checked out.

By keeping track of your plant hire assets, you can keep track of important elements like:

• The due date for equipment maintenance


• The condition of equipment when returned


• The condition of your equipment over the years


• The status of safety certificates and their expiration

With these insights, you can take the necessary safety precautions without missing a beat.

Once you perform an asset inspection, you can also share these updated records across your other locations and increase productivity and safety across all of your depots.

Gain more sales, enjoy higher profits, and witness an increase in your ROI by ensuring the quality of your equipment—every step of the way.

Boost customer experiences and loyalty

The more satisfied your customers are, the more you get repeat business and sales. This is why good customer service is an integral part of a hire business.

Thankfully, streamlined customer relationships are another win you can score with customisable software. With all your customer transactions and conversations stored in one customer relationship management feature, you can empower your team to manage customer data effortlessly from one central location.

With the integrated CRM feature of a plant hire software you can:

• Monitor all sales requests


• Analyse the factors driving losses or profits


• Make strategic business decisions accordingly

With the ability to monitor your sales performance, you can take decisions that rectify weaknesses in your past customer relationship management process and take necessary steps to ensure a more enhanced customer experience in future to drive revenue growth.

Plant hire software can revitalise your equipment hire operations

Whether you’re new to the hire business or are a pro in plant equipment hire, investing in hire software can revitalise your operations.

Give your employees a much-needed break from time and effort-consuming tasks without losing productivity, and increase your profits simultaneously, with the right plant hire software solution.