Convenience Redefined

Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7.

SIMPLICITY

Seamless Rental Reservations

Accessible 24/7 from any device, our Online Portal simplifies the process of rental reservations, offering unparalleled convenience.

INNOVATIVE

Blaze the trail with
unmatched customer service

Allow customers to access personalised discounts and promotions, fostering trust and loyalty. All the while freeing up your time to focus on business growth and development.

Competitive

Upstage your competition

With Online Portals being in high demand and a key factor in winning contracts, you can lead the way and take a step ahead of your competition.

mcs customer portal testimonial
Giving customers easy access to information saves us a huge amount of time. They can simply drill down to the signed proofs of delivery, collection notes, and so on relating to each one of the lines to access a full audit trail, without having to call us.

Pluscrates

Additional features

Become a rental company your customers can rely on

Open new revenue streams by facilitating 24/7 trades and consumable orders from the online catalogue.

  • Enhanced user-experience, with access to comprehensive product information, including user guides and specifications
  • Provide your account customers with a personalised price list and simplify their ordering process while improving invoice accuracy
  • Customise cost details per individual customer, creating a more personalised and tailored approach

Strengthen your brand with a uniquely designed portal

The Online Portal can be easily customised to your needs and brand style. You can change:

  • Branding and logos
  • Colour themes
  • Graphics
  • Display products in various formats, simplifying asset hiring
  • Configure delivery charges based on pre-defined rules for added convenience

Unleash ultimate customer service

Empower clients with 24/7 access to vital information, reports, and certifications.

  • Streamline operations by sharing invoices, statements, and PoDs
  • Access equipment details, contracts, invoices, and personalized reports, enhancing trust and loyalty
  • Transition towards paperless processes by offering document access through the Online Portal
  • Allow clients to manage their information, request off-hires, and access crucial documents effortlessly

Have your own online shop?

MCS-rm integrates with your existing e-commerce website to provide accurate details of products, prices and means you can receive online reservations directly in MCS Rental Software.

  • MCS-rm provides product and price information reducing data duplication
  • Receive orders and process in MCS-rm making hiring assets quick and easy

Explore our hire software solution

Some key features within MCS-rm rental software to enhance your business.

MCS CRM

Customer Relationship Management (CRM)

Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships.
CRM >

MCS workshop

Workshop

Ensure your hire equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
Workshop >

mcs purchasing

Purchasing

Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system.
Purchasing >

dashboards

Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing hire trends to ensure you make the right strategic decisions for your rental business.
Reporting >

electronic trading

Electronic Trading

Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes.
Electronic Trading >

documentmanagement

Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.
Document Management >

smartalerts

Smart Alerts

Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
Smart Alerts >

resourceplanner

Resource Planner

Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
Resource Planner >

onlineportal

Online Portal

Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7.
Online Portal >

telematics hub

MCS Telematics Hub

Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet.
MCS Telematics Hub >

e-sign digital document signing

MCS E-Sign

Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button.
MCS E-Sign >

mobile tools

Mobile Rental Tools

Empower your workforce with our rental software mobile apps for your sales, transport, workshop and warehouse teams creating a paper-free process. With the ability to work both on-or-offline and gather real-time information from your workers on the move, you will become more responsive and consistently deliver on your promises.

Mobile Solutions >

MCS RM Mobile

RM Web

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
RM Web >

MCS CRM Mobile

CRM Web

Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
CRM Web >

MCS Transport Mobile

Transport Mobile

The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field.
Transport Mobile >

MCS Picking Mobile

Picking

Empower your warehouse staff with MCS Picking, to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
Picking >

MCS Workshop Mobile

Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
Workshop Mobile >

Cloud Solutions

Cloud Rental Solutions

Concentrate on running your rental company, safe in the knowledge that your hire business is always protected, your data is secure and your IT infrastructure is managed by professionals.

Learn more about our Cloud Solutions

At a glance

  • Secure, easy access to your hire data from any location
  • Free your in-house IT resources and reap cost efficiencies
  • Fixed monthly fee
  • Protection for your vital business data 
  • Fast implementation
  • A hire software solution that is scalable
  • Ready access to experienced IT support consultants

Get in touch

To discover how MCS-rm hire software can empower your business, call us on +61 (2) 9477 1355 or use our enquiry form.

Contact us