Toilet Servicing

Manage your toilet servicing with ease

Undertake toilet cleaning and servicing of your own or your customers portable toilets. Create optimised driver service routes in MCS-rm according to your preferred service intervals. Be flexible to take on new ad-hoc jobs and be more responsive to your customers' last minute requests. Capture proof of service signatures to minimise any invoice queries.

With MCS-rm portable toilet hire software you can:

Manage toilet deliveries, collections, servicing and exchanges with efficient route planning.
Drag and drop drivers onto optimised, scheduled routes.
Produce a waste transfer note when you service your customers' toilets.
Use Transport Mobile app for your drivers to collect digital signatures as proof of delivery or service.

Productivity

Effectively manage your portable toilet hire processes

Streamline your daily rental processes from quotes through to contracts and invoices. Provide full visibility of what needs to be done each day so that nothing gets missed and your customers’ needs are met. You will always have real-time reports on equipment availability and utilisation to keep you in control of your hire operation.

With MCS-rm portable toilet hire software you can:

Seamlessly convert your quotations to contracts
Get an accurate picture of availability so you can plan ahead for your future sanitation needs.
Use barcode readers for fast data processing of toilets for your rental bookings, quotes, item returns and toilet servicing.
Gain instant access to equipment availability, utilisation reports and statistics.

CRM

Manage your customer relationships

Gain more repeat business by ensuring your conversations are relevant to your customers' needs. With all your customers' rental transactions and conversations stored together in one rental management solution, all your staff will be able go that extra mile!

Monitor all your sales requests from start to finish and review the reasons why business was won or lost. Be better able to monitor the performance of your sales teams and depots and drive revenue growth.

The MCS portable toilet hire software and its inbuilt CRM you can:

Record site visits and all interactions with your prospects and clients.
Handle sales enquiries and schedule actions for others to complete.
See your new business sales pipeline and analyse lost business reasons.

Using MCS-rm as our hire management system has allowed us to increase the levels of customer service we provide, enabling us to work with our customers in ways that other suppliers cannot.
Challenger Site Services