News
MCS Rental Software’s QR Code Solution, eScan, enhances rental processes
MCS Rental Software’s eScan transforms rental with its latest smart QR solution and AI integration
MCS Rental Software, a leading provider of equipment rental software, announces major enhancements to its eScan module, an intelligent QR code solution that streamlines rental operations and enhances the user experience. The latest eScan release redefines how rental businesses manage equipment documentation, access asset information, and support customers on-site.
Effortless access to equipment information
With the enhanced eScan module, rental companies place a QR code on each piece of equipment. When scanned, the code gives users immediate access to the latest manuals, test certificates, and documentation, and is fully synchronised with MCS Rental Software. Any document updates in the rental system are instantly available to users via the QR code, eliminating out-of-date paperwork and confusion on-site.
The AI Manual Assistance feature allows users to chat directly with the manual, asking questions in their own words in any language and receiving instant responses in their own language. When manuals are written in a language other than the user’s, this feature provides clear instructions on safety, setup, troubleshooting, and more, all in the user’s native language. The AI tool dramatically reduces the time it takes to find relevant information, improving safety and operational efficiency.
Providing an enhanced customer experience
By replacing paper trails with digital, self-serve access, our smart QR solution provides a better customer experience. Operators and engineers can access everything they need on-site, from certificates to detailed instructions, using their mobile devices. This helps improve satisfaction and reduce turnaround times.
A flexible and customisable system that integrates with existing modules
The eScan module is fully integrated with existing MCS Rental Software modules, supporting delivery, collection, and asset tracking processes. Each QR code not only opens the eScan portal for document access, but when scanned within the MCS Rental Software system, it is also automatically recognised as the asset identifier. This innovation means rental companies can use a single QR code for both customer access and internal asset identification, reducing the cost and complexity of managing multiple barcodes or labels.
Nick Thomson, Sales Director at MCS Rental Software, explains:
“Our latest eScan enhancements are a leap forward for the rental industry. By combining real-time document access, AI-powered manual support, and intelligent asset identification in a single QR code, we’re making rental operations smarter and more connected. The result is less admin, improved safety, and a better experience for both staff and customers.”
MCS Rental Software’s QR code solution, eScan, sets new standards in equipment rental technology, delivering innovative tools for greater operational efficiency, safety, and customer satisfaction.
News/Event
MCS Activity Hub feature enhances rental task visibility
News/Event
MCS Rental Software launches AI Insights Tool
News/Event
MCS Rental Software offers electronic signatures via SMS text message
Ready to elevate your rental business?
Connect with our expert team to discover how MCS Rental Software can drive your success. We’re here to answer your questions and help you find the perfect solution.
