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Our Solutions | SMS

Keep Customers Informed with SMS Alerts

Enhance customer satisfaction by leveraging an SMS alert system to keep your customers up to date throughout the rental process, all while streamlining your operations.

Built for Your Success

Instant Delivery Notifications

Send your customers timely text updates when deliveries begin. Keep them informed with precise delivery times, allowing them to plan their day more effectively.

Tailored Messaging

Customise the content of your SMS alerts to suit your business. Specify delivery windows, offer clear updates, and ensure your messaging is on-brand.

Reduce Missed Deliveries

Minimise delays and save valuable time with accurate delivery notifications, ensuring the correct person is available to receive the equipment on-site.

Why choose MCS?

MCS Rental Software offers digital tools that streamline your operations, improve communication, and provide outstanding service to your customers.

Boost Customer Satisfaction

Keep your customers informed with proactive delivery updates. Consistent and clear communication builds trust and strengthens customer relationships.

Lower Support Requests

Automated SMS alerts mean fewer calls to your support team. Customers know their delivery windows, reducing the need for updates and allowing your team to focus on other priorities.

Maximise Driver Productivity

Ensure smooth deliveries with real-time driver updates, allowing drivers to stay on track without needing to make manual calls, improving overall efficiency.

Enhance Brand Image

Deliver a modern, professional service with customised SMS alerts that reflect your brand, leaving a lasting positive impression on your customers.