MCS Rental Software Announces New 365id Integration to Strengthen Customer Identity Verification
MCS Rental Software, a leading provider of rental management software, has announced a new integration with 365id, enabling rental businesses to streamline in-person customer identity checks, reduce fraud risk, and improve the rental process.
The integration connects 365id’s identity verification solutions with MCS Rental Software, making it easier to verify customer identity documents as part of the rental process. These solutions can verify passports, ID cards and driving licences and help detect signs of document fraud that can be difficult to identify through visual inspection alone. Clear verification results give staff better information to support their decisions.
By transferring customer data captured during the ID check directly into MCS Rental Software, the integration reduces manual typing, duplicate work and the risk of data entry errors. This brings identity verification and customer registration together in the same rental workflow, creating a smoother experience for both staff and customers.
For rental businesses, knowing who they are handing equipment over to is a critical part of managing risk, particularly for high-value assets and short-term hires. By embedding document verification into everyday processes, the integration helps teams operate more securely and efficiently.
Chris Clarke, Chief Technology Officer at MCS Rental Software, said:
“Our global customers are continually looking for smarter ways to protect their assets while keeping the rental experience fast and professional. The 365id integration gives rental businesses a practical way to strengthen identity verification directly within their MCS system, helping reduce risk without adding unnecessary admin.”
The integration is designed to support rental businesses across sectors, including construction equipment, tool hire, access equipment, events, and specialist rental markets. It reflects MCS Rental Software’s ongoing commitment to innovation, customer success, and helping rental companies operate more securely and efficiently.
Anders Green, Sales & Marketing Director at 365id, added:
“Identity verification should be a natural part of the rental process. Our partnership with MCS brings our solutions closer to the everyday work of rental teams, helping them make better-informed decisions and spend less time on manual administration. The technology supports the checks, while the rental company remains in control of the decision.”
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