{"id":17185,"date":"2025-03-27T11:11:34","date_gmt":"2025-03-27T11:11:34","guid":{"rendered":"https:\/\/mcsrentalsoftware.com\/?post_type=case-studies&#038;p=17185"},"modified":"2025-09-02T16:18:05","modified_gmt":"2025-09-02T15:18:05","slug":"portable-toilets","status":"publish","type":"case-studies","link":"https:\/\/www.mcsrentalsoftware.com\/us\/our-customers\/portable-toilets\/","title":{"rendered":"Portable Toilets"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill-element is-style-hero is-style-hero-dots\"><div class=\"wp-block-media-text__content\">\n<p class=\"\"><strong><a href=\"https:\/\/mcsrentaldev.wpenginepowered.com\/us\/our-customers\/\">Our Customers<\/a><\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-portable-toilets-limited\">Portable Toilets Limited<\/h1>\n\n\n\n<div class=\"wp-block-group media-object media-object--logo is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img width=\"120\" height=\"119\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-1.svg\" class=\"attachment-hero_mobile size-hero_mobile\" alt=\"\" decoding=\"async\" fetchpriority=\"high\" loading=\"eager\" sizes=\"(max-width: 600px) 380px, (max-width: 1024px) 50vw, 730px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"\"><strong>Customer:<\/strong> Portable Toilets<\/p>\n\n\n\n<p class=\"\"><strong>Industry:<\/strong> Portable Sanitation Rental<\/p>\n\n\n\n<p class=\"\"><strong>Website<\/strong>: <a href=\"https:\/\/www.portablespace.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/portabletoiletslimited.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.portabletoiletslimited.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-1024x690.png\" alt=\"\" class=\"wp-image-6091 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-1024x690.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-300x202.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-768x518.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL-730x492.png 730w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/PTL.png 1460w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<article class=\"post-content\">\n    \n\n<h2 class=\"wp-block-heading\" id=\"h-key-benefits\">Key benefits<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-list-tick\">\n<li>Ease of use with an intuitive Windows-based solution that was quickly adopted by users.<\/li>\n\n\n\n<li>Management reporting creates a reliable, up-to-date picture of the business.<\/li>\n\n\n\n<li>Powerful CRM with a centralised store of customer data.<\/li>\n\n\n\n<li>Improved efficiency and service delivery with <a href=\"https:\/\/www.mcsrentalsoftware.com\/us\/rental-software-solutions\/driver-software\/\">Transport Manager<\/a> and servicing functionality.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The challenge<\/h2>\n\n\n\n<p class=\"\">Portable Toilets Limited had outgrown their previous rental system, researched the market for a new solution and identified MCS-rm as a front-runner. In addition to demonstrating the software, MCS explored exactly what Portable Toilets Limited needed, offering a solution that could be tailored to meet the company\u2019s specific requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-solution\">The Solution<\/h3>\n\n\n\n<p class=\"\">Portable Toilets Limited purchased MCS-rm and it now manages its entire portable sanitation fleet of over 5,000 items. The new MCS-rm system co-ordinates and centralises all of Portable Toilets\u2019 rental contract processing, administration and invoicing, as well as product and customer-centric information within the MCS <a href=\"https:\/\/www.mcsrentalsoftware.com\/us\/rental-software-solutions\/crm-software\/\">CRM solution<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-easy-to-use\">Easy To Use<\/h3>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-e90837a26a93c6f429180fc0b11a620f is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"\">&#8221;Being Microsoft Windows-based, MCS-rm was intuitive right from the start, and even non-technical users got to grips with it very quickly.&#8221;<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-crm\">CRM<\/h3>\n\n\n\n<p class=\"\">&#8221;MCS CRM supports us in building the strong customer relationships that are at the heart of our business. We exchange so much information with a vast range of customers and CRM helps us to keep track of it all. We log every call and at a touch of a button, it pulls across all the emails into one customer record. Time is saved as any updates to a customer\u2019s details need to be done just once<q>.<\/q>&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-transport-manager\">Transport Manager<\/h3>\n\n\n\n<p class=\"\">&#8221;There was nothing as graphical or as easy to use on our previous system.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-document-scanner\">Document Scanner<\/h3>\n\n\n\n<p class=\"\">&#8221;If there\u2019s any query about whether units on a particular site have been serviced, we want to be able to scan the job confirmation sheet signed by the site manager, so we have it on record to email to the customer<q>.<\/q>&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-management-reporting\">Management Reporting<\/h3>\n\n\n\n<p class=\"\">&#8221;We now have facts and figures we can trust. Reports include monitoring monthly turnover and analysing which customers are spending most, in which sector, and at which depot.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-benefits\">The Benefits<\/h3>\n\n\n\n<p class=\"\">Since using MCS-rm, Portable Toilets Limited has been able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan and co-ordinate drivers that deliver, collect, and service their fleet of toilets using Transport Manager. This helps to optimize routes and provide additional driver information, leading to better use of time and lower fuel costs.<\/li>\n\n\n\n<li>Specify the required frequency of servicing of their toilets under rental contract.<\/li>\n\n\n\n<li>Print toilet service receipts with a barcode and, back at the depot, the signed services sheets can be scanned and electronically recorded against the relevant rental contract within MCS-rm.<\/li>\n\n\n\n<li>See an instant, colour-coded overview of the status of deliveries, collections and returns.<\/li>\n\n\n\n<li>Analyse their most profitable customers with management reporting.<\/li>\n\n\n\n<li>Save time with centrally stored customer information with MCS CRM.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-9958b27e3ae2297732c2e3bc78ca1c0d is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">&#8221;<q>MCS CRM supports us in building the strong customer relationships that are at the heart of our business.<\/q>&#8221;<\/p>\n\n\n\n<p class=\"has-text-align-center\">Portable Toilets Limited<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group flow block has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group tags is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<p class=\"\">Dashboards &amp; Business Intelligence<\/p>\n\n\n\n<p class=\"\">Purchasing<\/p>\n\n\n\n<p class=\"\">CRM<\/p>\n\n\n\n<p class=\"\">Document Management<\/p>\n<\/div>\n<\/div>\n\n<\/article>\n\n\n<footer class=\"entry-footer\">\n    <nav class=\"nav nav-social\">\n        <ul class=\"menu\">\n            <li class=\"visually-hidden\">Share<\/li>\n            <li><a aria-label=\"Share by email\" class=\"\" href=\"mailto:?subject=Check out this 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                 <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Rentaload<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/us\/our-customers\/rentaload\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                <div class=\"swiper-slide filter-swiper-slide 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We\u2019re here to answer your questions and help you find the perfect solution.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mcsrentalsoftware.com\/us\/contact-us\/\">Contact us today<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png\" alt=\"\" class=\"wp-image-35989 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-300x187.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-768x479.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-474x296.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1.png 1420w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n","protected":false},"author":8,"featured_media":6094,"template":"","meta":{"_acf_changed":false,"content-type":""},"sectors-category":[303,422,93],"solutions-category":[],"class_list":["post-17185","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":{"company_icon":"","title_override":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Portable Toilets Limited | MCS<\/title>\n<meta name=\"description\" content=\"Discover how we helped Portable Toilets Limited implement a powerful rental CRM system to improve servicing and efficiency. 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