{"id":20255,"date":"2025-07-01T16:32:40","date_gmt":"2025-07-01T15:32:40","guid":{"rendered":"https:\/\/mcsrentalsoftware.com\/?page_id=20255"},"modified":"2026-06-24T14:31:45","modified_gmt":"2026-06-24T13:31:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.mcsrentalsoftware.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-style-hero is-style-hero-dots\"><div class=\"wp-block-media-text__content\">\n<h1 id=\"h-mcs-privacy-policy\" class=\"wp-block-heading\"><strong><strong>MCS Privacy Policy<\/strong><\/strong><\/h1>\n<\/div><figure  class=\"wp-block-media-text__media\"><img width=\"474\" height=\"274\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Cookie_Policy-474x274.png\" class=\"attachment-hero_mobile size-hero_mobile\" alt=\"\" decoding=\"async\" fetchpriority=\"high\" loading=\"eager\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Cookie_Policy-300x169.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Cookie_Policy-474x274.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Cookie_Policy-730x492.png 730w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Cookie_Policy.png 1600w\" sizes=\"(max-width: 600px) 320px, (max-width: 1024px) 50vw, 730px\"><\/figure><\/div>\n<\/div>\n\n\n\n<p style=\"padding-top:var(--wp--preset--spacing--filter-md);padding-bottom:var(--wp--preset--spacing--filter-md)\" class=\"wp-block-paragraph\"><strong>MCS Rental Software <\/strong><strong>\u2013 Privacy Policy<\/strong><br><em>Last updated:<\/em><em>\u202f8\/6\/26<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Introduction<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MCS Rental Software Ltd (\u201cMCS\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting personal data.<br>This policy explains how we collect, use, store, and protect information about individuals who visit our websites, use our software, participate in events, or otherwise interact with us.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong><strong>\u202fLegal Basis for Processing<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only process personal data when we have a lawful basis under data\u2011protection law. Depending on your interaction with us, this may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202f<strong>Contract<\/strong> \u2013 where we need to process your data to provide the software, services, or information you have requested or to meet our contractual obligations.<br>\u2022\u202f<strong>Consent<\/strong> \u2013 where you have opted in to receive marketing communications or allowed optional cookies that track preferences and usage.<br>\u2022\u202f<strong>Legitimate Interests<\/strong> \u2013 where the processing is necessary for our normal business operations, such as improving our websites, administering customer relationships, maintaining network security, or communicating with business contacts, provided that these interests are not overridden by your rights.<br>\u2022\u202f<strong>Legal Obligation<\/strong> \u2013 where we must comply with a legal or regulatory requirement, for example, responding to lawful requests from public authorities.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.<\/strong><strong>\u202fInformation We Collect<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect or receive personal data, such as your name, job title, contact details, organisation name, communication preferences, technical information (e.g., cookies, IP addresses, device data), and any other details you choose to provide when contacting us, downloading materials, or using our software.<br>We may also receive limited information from trusted partners or public sources where it is lawful to do so.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.<\/strong><strong>\u202fHow We Use Your Information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your information may be used to:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fProvide software, support, and related services.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fRespond to enquiries and fulfil requests.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fManage accounts, billing, and contracts.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fSend relevant marketing communications (where permitted).<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202fAnalyse and improve our websites, products, and services.<br>\u2022\u202fComply with legal obligations and prevent misuse or fraud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell or rent personal data to any third-party.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.<\/strong><strong>\u202fData Retention<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We keep personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, accounting, or reporting requirements. When we no longer need the data, it is securely deleted or anonymised.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Typical retention periods are:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202f<strong>Customer account and transaction records:<\/strong> the duration of any contract\u202fplus\u202fsix\u202fyears to meet financial and taxation obligations.<br>\u2022\u202f<strong>Technical and cookie data:<\/strong> according to the expiry dates listed in our cookie notice or banner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We retain minimal suppression\u2011list data indefinitely to ensure we respect opt\u2011out requests.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.<\/strong><strong>\u202fInternational Data Transfers<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of our service providers and partners, such as HubSpot and Google, may store or process personal data outside the\u202fUnited\u202fKingdom or\u202fthe European\u202fEconomic\u202fArea.<br>Whenever this happens, appropriate safeguards (for example, UK\u202fStandard\u202fContractual\u202fClauses or equivalent mechanisms) are used to maintain protection and security.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.<\/strong><strong>\u202fSharing and Third\u2011Party Processors<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share information with carefully selected third\u2011party service providers who perform work on our behalf, such as website hosting, analytics, marketing platforms, or cloud software suppliers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each processor is bound by a written contract requiring them to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fHandle data only according to our instructions.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fKeep it secure.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202fNever use it for their own purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not<\/strong> sell or rent personal data to any company.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.<\/strong><strong>\u202fChildren<\/strong><strong>\u2019s Information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our websites, software, and services are designed for business users and are <strong>not intended for children under\u202f16<\/strong>.<br>We do not knowingly collect or maintain personal data from anyone under\u202f16. If you believe a minor has provided information directly to us, please contact us so we can delete it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Images Provided by Charities<\/strong><br>Our \u201cGiving\u202fBack\u201d pages sometimes include photos supplied by the charities we support.<br>Those charities are required to confirm to MCS Rental Software that:<br>\u2022\u202fThey have obtained valid consent from a parent or guardian (and, where appropriate, the child) for the image to appear on our website and related publicity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fPersonal details identifying any child are minimised.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202fThe charity has provided a point of contact for any subsequent withdrawal of consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe any image of a minor should not appear on our site, please contact\u202f<a href=\"mailto:privacy@mcsrentalsoftware.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>privacy@mcsrentalsoftware.com<\/strong><\/a>\u202fand we will review and, if appropriate, remove it promptly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8.<\/strong><strong>\u202fAutomated Decision\u2011Making and Profiling<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not use automated decision\u2011making that produces legal or similarly significant effects on individuals.<br>We may use limited profiling to tailor content and marketing based on your previous interactions with our websites and communications. You can opt\u202fout at any time by contacting us or using the unsubscribe links provided.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.<\/strong><strong>\u202fYour Rights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Under data\u2011protection legislation, you have the following rights in relation to your personal data:<br>\u2022\u202f<strong>Access<\/strong> \u2013 request a copy of the information we hold about you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2022<\/strong><strong>\u202fRectification<\/strong><strong>&nbsp;\u2013 ask us to correct inaccuracies.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022\u202f<strong>Erasure<\/strong> \u2013 request deletion (\u201cthe right\u202fto\u202fbe\u202fforgotten\u201d).<br>\u2022\u202f<strong>Restriction<\/strong> \u2013 ask us to limit how we use your data.<br>\u2022\u202f<strong>Portability<\/strong> \u2013 obtain your data in a portable format.<br>\u2022\u202f<strong>Objection<\/strong> \u2013 object to certain uses, including direct marketing.<br>\u2022\u202f<strong>Withdrawal of consent<\/strong> \u2013 withdraw consent at any time where consent is the basis for processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, contact us using the details below. We will respond within the timescales set by law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.<\/strong><strong>\u202fComplaints and Contact Details<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For questions or concerns about how we process your data, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacy<\/strong><strong>\u202fOfficer<\/strong><br>MCS Rental Software Ltd<br>Email:\u202f<a href=\"mailto:hello@mcsrentalsoftware.com\"><strong>hello@mcsrentalsoftware.com<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also lodge a complaint with the <strong>Information<\/strong><strong>\u202fCommissioner<\/strong><strong>\u2019s<\/strong><strong>\u202fOffice<\/strong><strong>\u202f(ICO)<\/strong> \u2013 the UK supervisory authority:<br><a href=\"https:\/\/ico.org.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/ico.org.uk<\/strong><\/a>\u202f|\u202fTel\u202f+44\u202f(0)303\u202f123\u202f1113<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11.<\/strong><strong>\u202fUpdates to this Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this notice from time to time to reflect changes in our practices or legal requirements.<br>Any significant changes will be highlighted on this page, and, where appropriate, we may also notify you directly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12.<\/strong><strong>\u202fCookie Information<\/strong><\/p>\n\n\n\n<p style=\"padding-top:var(--wp--preset--spacing--filter-md);padding-bottom:var(--wp--preset--spacing--filter-md)\" class=\"wp-block-paragraph\">Detailed information on each cookie in use, including provider, category, purpose, and expiry, is available in the Cookie Declaration in our website\u2019s consent banner.<br>You can change or withdraw your consent at any time via that banner.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MCS Privacy Policy MCS Rental Software \u2013 Privacy PolicyLast updated:\u202f8\/6\/26 Introduction MCS Rental Software Ltd (\u201cMCS\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting personal data.This policy explains how we collect, use, store, and protect information about individuals who visit our&#8230;<\/p>\n","protected":false},"author":8,"featured_media":19135,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-20255","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.9) - 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