{"id":30848,"date":"2025-10-20T09:30:00","date_gmt":"2025-10-20T08:30:00","guid":{"rendered":"https:\/\/www.mcsrentalsoftware.com\/?post_type=news-and-events&#038;p=30848"},"modified":"2026-03-20T08:36:00","modified_gmt":"2026-03-20T08:36:00","slug":"smartsearch-launch","status":"publish","type":"news-and-events","link":"https:\/\/www.mcsrentalsoftware.com\/en\/resources\/news-and-events\/smartsearch-launch\/","title":{"rendered":"MCS Launches SmartSearch &#8211; an AI tool to simplify Knowledge Base searches"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-style-hero is-style-hero-dots\"><div class=\"wp-block-media-text__content\">\n<p class=\"\"><strong>News<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-mcs-launches-smartsearch-an-ai-tool-to-simplify-knowledge-base-searches\"><strong>MCS Launches SmartSearch &#8211; an AI tool to simplify Knowledge Base searches<\/strong><\/h1>\n<\/div><figure  class=\"wp-block-media-text__media\"><img width=\"1024\" height=\"193\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-1024x193.png\" class=\"attachment-hero_mobile size-hero_mobile\" alt=\"MCS SmartSearch logo\" decoding=\"async\" fetchpriority=\"high\" loading=\"eager\" sizes=\"(max-width: 600px) 380px, (max-width: 1024px) 50vw, 730px\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-1024x193.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-300x57.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-768x145.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-1536x290.png 1536w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/10\/MCS-Smart-Search-press-release-image-2048x387.png 2048w\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<p class=\"\">MCS Rental Software announces the launch of its SmartSearch feature, an AI-driven tool designed to revolutionise how MCS users interact with its Knowledge Base, a resource for MCS customers that offers insights and documentation to help users understand and utilise MCS systems more effectively.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-h3\" id=\"h-fast-and-accurate-search-results\" style=\"padding-top:var(--wp--preset--spacing--filter-sm);padding-bottom:var(--wp--preset--spacing--filter-sm)\"><strong>Fast and accurate search results<\/strong><\/h2>\n\n\n\n<p class=\"\">SmartSearch allows users to search for information using natural language, providing fast and accurate results. The tool is designed to be highly intuitive, making it easier than ever for users to find the product information they need. A key feature of MCS SmartSearch is its reliance on a dedicated and secure information source. The tool exclusively draws its answers from content within the MCS Knowledge Base, ensuring that information is accurate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-h3\" id=\"h-enhancing-customer-experience\" style=\"padding-top:var(--wp--preset--spacing--filter-sm);padding-bottom:var(--wp--preset--spacing--filter-sm)\"><strong>Enhancing customer experience<\/strong><\/h2>\n\n\n\n<p class=\"\">Adam Busby, Customer Operations Director at MCS Rental Software, explains,<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-filter-base-font-size\">\u201cWith SmartSearch, we\u2019re giving our customers the power to find precise answers quickly. Customers receive a clear summary that addresses their question, along with a list of the most relevant Knowledge Base articles, ranked by relevance. This intuitive AI-driven tool simplifies access to information, saving valuable time and helping users get the most out of MCS products.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"\">SmartSearch demonstrates MCS Rental Software\u2019s ongoing commitment to enhancing the customer experience by leveraging advanced AI technology.<\/p>\n\n\n\n<footer class=\"entry-footer\">\n    <nav class=\"nav nav-social\">\n        <ul class=\"menu\">\n            <li class=\"visually-hidden\">Share<\/li>\n            <li><a aria-label=\"Share by email\" class=\"\" href=\"mailto:?subject=Check out this site&amp;body=Check out this site https:\/\/www.mcsrentalsoftware.com\/en\/resources\/news-and-events\/smartsearch-launch\/\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-mail\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\t\n            <li><a aria-label=\"Share on Facebook\" class=\"\" 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We&#8217;re here to answer your questions and help you find the perfect solution.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mcsrentalsoftware.com\/en\/contact-us\/\">Contact us today<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png\" alt=\"\" class=\"wp-image-35985 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-300x187.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-768x479.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-474x296.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1.png 1420w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n","protected":false},"featured_media":30869,"parent":0,"template":"","categories":[1],"tags":[],"sectors-category":[],"solutions-category":[],"class_list":["post-30848","news-and-events","type-news-and-events","status-publish","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - 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