{"id":35376,"date":"2026-02-25T09:20:03","date_gmt":"2026-02-25T09:20:03","guid":{"rendered":"https:\/\/www.mcsrentalsoftware.com\/?post_type=case-studies&#038;p=35376"},"modified":"2026-03-31T17:00:41","modified_gmt":"2026-03-31T16:00:41","slug":"ses","status":"publish","type":"case-studies","link":"https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/ses\/","title":{"rendered":"SES"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-style-hero is-style-hero-dots\"><div class=\"wp-block-media-text__content\">\n<p class=\"\"><strong><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/\" type=\"page\" id=\"321\">Our Customers<\/a><\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-ses-success-story\"><strong>SES: Success Story<\/strong><\/h1>\n\n\n\n<div class=\"wp-block-group media-object media-object--logo is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img width=\"160\" height=\"160\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/ses_logo-160x160-1-1.png\" class=\"attachment-hero_mobile size-hero_mobile\" alt=\"\" decoding=\"async\" fetchpriority=\"high\" loading=\"eager\" sizes=\"(max-width: 600px) 380px, (max-width: 1024px) 50vw, 730px\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/ses_logo-160x160-1-1.png 160w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/ses_logo-160x160-1-1-150x150.png 150w\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"\"><strong>Country:<\/strong> United Kingdom<\/p>\n\n\n\n<p class=\"\"><strong>Industry:<\/strong> Offshore, Tool, Safety Equipment<\/p>\n\n\n\n<p class=\"\"><strong>Website<\/strong>: <a href=\"https:\/\/ses-offshore.com\/\">https:\/\/ses-offshore.com\/<\/a> <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-1024x683.jpg\" alt=\"\" class=\"wp-image-35398 size-full\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-1024x683.jpg 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-300x200.jpg 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-768x512.jpg 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-1536x1024.jpg 1536w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-2048x1365.jpg 2048w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_MCS_Case_Study-474x316.jpg 474w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<article class=\"post-content\">\n    \n\n<h2 class=\"wp-block-heading\" id=\"h-key-benefits\">Key benefits<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-list-tick\">\n<li>One centralised system replacing disjointed, paper-based processes<\/li>\n\n\n\n<li>Real-time visibility of stock and order progress across all departments<\/li>\n\n\n\n<li>Faster customer response times with instant access to availability<\/li>\n\n\n\n<li>24\/7 customer access to manuals, certification and hire reports via the portal<\/li>\n\n\n\n<li>Reduced admin through automated documents, PDFs and email communication<\/li>\n\n\n\n<li>Improved collaboration using a shared diary and live order information<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/www.youtube.com\/watch?v=xwhBYTGHZJs\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-1024x576.png\" alt=\"\" class=\"wp-image-35620\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-1024x576.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-300x169.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-768x432.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-1536x864.png 1536w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image-474x267.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_video_image.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge\">The challenge<\/h2>\n\n\n\n<p class=\"\">SES is a specialist hire and procurement business with extensive industry experience and a strong focus on customer service. The company supplies a wide range of equipment, including mechanical and electrical tools, lifting equipment, rope access equipment, torqueing equipment and general power tools.<\/p>\n\n\n\n<p class=\"\">Before implementing MCS Rental Software, SES relied on disjointed, paper-based processes. Departments worked independently, with limited visibility across the wider business. Orders were manually inputted, printed, signed, placed in envelopes and posted to customers.<\/p>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-22c9e3775a9aa685fbc61215a86fafed is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">\u201cBefore MCS, the way that everything was done was very disjointed and chaotic with all departments and sections of the business working independently. It was very time consuming because everything was paper-based.\u201d<\/p>\n<\/div>\n\n\n\n<p class=\"\">This approach was time-consuming, inefficient and made it difficult to react quickly to customer enquiries, which is a critical requirement in the rental industry. As the business grew, the lack of integration between teams created unnecessary admin and slowed operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution\">The solution<\/h2>\n\n\n\n<p class=\"\">SES implemented MCS Rental Software to centralise operations and bring the entire business onto one unified system.<\/p>\n\n\n\n<p class=\"\">With MCS, all departments now work from the same diary and access the same live information. From workshop electricians to the logistics team and hire desk coordinators, everyone can see the progress and status of orders in real time.<\/p>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-e0abcab49b123a5ad1f4a50986dbab4c is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">\u201cNow with MCS, everyone is using the same diary, and the same information to work together. This allows the electricians in the workshop to the logistics team to all know the progress of the orders.\u201d<\/p>\n<\/div>\n\n\n\n<p class=\"\">Purchase orders, invoices and reports are created within MCS and can be instantly converted to PDF and emailed directly to customers, removing the need for printing and posting.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-1024x576.jpg\" alt=\"\" class=\"wp-image-35407\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-1024x576.jpg 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-300x169.jpg 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-768x432.jpg 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-1536x865.jpg 1536w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-2048x1153.jpg 2048w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/02\/SES_Case_Study_body_image-474x267.jpg 474w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-faster-response-improved-service\"><strong>Faster response, improved service<\/strong><\/h3>\n\n\n\n<p class=\"\">Operating in a fast-paced industry means SES must respond quickly to customer enquiries. With MCS, the team can instantly check stock availability and confirm quantities within minutes.<\/p>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-7dcff3b289b4610bc34d5de526bed929 is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">\u201cCustomers are more satisfied now because they can go onto the customer portal and pull off user manuals, certifications, and weekly on hire reports by themselves. They can run that report on a daily basis and access all certification as and when required.\u201d<\/p>\n<\/div>\n\n\n\n<p class=\"\">The introduction of the customer portal has further enhanced service levels. Customers can independently access user manuals, certification and weekly on-hire reports at any time \u2014 even outside working hours.<\/p>\n\n\n\n<p class=\"\">This transparency and self-service capability have significantly increased customer satisfaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-platform-for-continued-growth\"><strong>A platform for continued growth<\/strong><\/h3>\n\n\n\n<p class=\"\">Since implementing MCS, SES has streamlined processes, reduced administrative burden and improved collaboration across the business. What was once chaotic and paper-heavy is now centralised and efficient.<\/p>\n\n\n\n<p class=\"\">The system is used across the entire organisation, from workshop labourers to senior hire coordinators, demonstrating its ease of use and accessibility.<\/p>\n\n\n\n<p class=\"\">By integrating all core processes into a single system, SES has created a strong operational foundation to support continued growth while maintaining its high standards of customer service.<\/p>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-e20f428784798ed07886336274ce1ab6 is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">\u201cMCS definitely helps us grow faster as a business. It streamlines a lot of the processes, removes a lot of the admin burden we previously had, and centralises everything in one place.\u201d<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group flow block has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Solutions Used<\/h3>\n\n\n\n<div class=\"wp-block-group tags is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<p class=\"\"><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/rental-software-systems\/driver-update-software\/\" type=\"page\" id=\"2823\">Transport Mobile<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/rental-software-systems\/resource-planner\/\" type=\"page\" id=\"2809\">Resource Planner<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/rental-software-systems\/maintenance-management-software\/\" type=\"page\" id=\"2824\">Workshop &amp; Maintenance<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/rental-software-systems\/document-management-system\/\" type=\"page\" id=\"2783\">Document Management<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/rental-software-systems\/online-portal\/\" type=\"page\" id=\"2804\">Online Portal<\/a><\/p>\n<\/div>\n<\/div>\n\n<\/article>\n\n\n<footer class=\"entry-footer\">\n    <nav class=\"nav nav-social\">\n        <ul class=\"menu\">\n            <li class=\"visually-hidden\">Share<\/li>\n            <li><a aria-label=\"Share by email\" class=\"\" href=\"mailto:?subject=Check out this site&amp;body=Check out this site https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/ses\/\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-mail\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\t\n            <li><a aria-label=\"Share on Facebook\" class=\"\" href=\"https:\/\/facebook.com\/sharer\/sharer.php?u=https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/ses\/&#038;t=SES\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-facebook\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\n            <li><a aria-label=\"Share on Linkedin\" class=\"\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/ses\/&#038;title=SES&#038;summary=SES&#038;source=https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/ses\/\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-linkedin\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\n        <\/ul>\n    <\/nav>\n<\/footer>\n\n\n<div class=\"filter-carousel-container swiper-has-arrows-above swiper-has-overflow-mobile swiper-has-dots swiper-has-arrows alignwide wp-block-filter-related-posts-carousel\">\n\t<div class=\"filter-carousel swiper filter-swiper filter-swiper-js related-posts-case-studies\"\n\t\t\tdata-is-style-overflow=\"\"\n\t\t\tdata-slides-to-show=\"3\"\n\t\t\tdata-loop=\"\"\n\t\t\tdata-auto-play=\"1\"\n\t\t\tdata-auto-play-speed=\"3000\"\n\t\t\tdata-space-between=\"32\"\n\t\t\tdata-show-dots=\"1\"\n\t\t\tdata-show-arrows=\"1\"\n\t\t\tdata-mobile-is-style-overflow=\"\"\n\t\t\tdata-mobile-slides-to-show=\"1\"\n\t\t\tdata-mobile-space-between=\"16\"\n\t\t>\n        <div class=\"swiper-wrapper filter-swiper-wrapper case-studies-swiper-wrapper\">\n                            <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Niesen-containers-1024x576.jpg\" alt=\"Niesen System Logistik\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Niesen System Logistik<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/case-studies\/niesen\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Case-Study-Main-Image-24-1024x690.png\" alt=\"Law Plant &amp; Tools\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Law Plant &amp; Tools<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/law-plant\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Case-Study-Main-Image-23-1024x690.png\" alt=\"John F Hunt\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">John F Hunt<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/en\/our-customers\/john-f-hunt\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                        <\/div>\n\t<\/div>\n\t\t<!-- If we need pagination -->\n\t\t\t<div class=\"swiper-pagination filter-swiper-pagination\"><\/div>\n\t\n\t<!-- If we need navigation buttons -->\n\t\t\t<div class=\"swiper-button-prev filter-swiper-button-prev\"><\/div>\n\t\t<div class=\"swiper-button-next filter-swiper-button-next\"><\/div>\n\t<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill-element has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-151f504793b02bd28c7883246d18971a\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"h-ready-to-elevate-your-rental-business\">Ready to elevate your rental business?<\/h2>\n\n\n\n<p class=\"\">Connect with our expert team to discover how MCS Rental Software can drive your success. We&#8217;re here to answer your questions and help you find the perfect solution.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mcsrentalsoftware.com\/en\/contact-us\/\">Contact us today<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png\" alt=\"\" class=\"wp-image-35985 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-300x187.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-768x479.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-474x296.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1.png 1420w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n","protected":false},"author":8,"featured_media":35398,"template":"","meta":{"_acf_changed":false,"content-type":""},"sectors-category":[34,93,45],"solutions-category":[],"class_list":["post-35376","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":{"company_icon":"","title_override":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SES Success Story | MCS<\/title>\n<meta name=\"description\" content=\"SES offer a hire fleet of specialist tools, for onshore and offshore energy operations. 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