Bigman

Key benefits

• Professional migration from another system by an experienced implementation team
• A 50% reduction in the time required to create and send invoices at the end of the month
• Significant cost savings thanks to less dependence on paper and printing
• Improved security through defined user permissions, ensuring employees have the correct access

The challenge

Bigman was held back by a legacy system with limited functionality. It was inflexible and built on a simple database and spreadsheets. Without control over user permissions, inventory quantities could be inadvertently overwritten, rendering stock information unreliable. Inaccurate data made it difficult to plan for future growth.

The solution

Bigman chose MCS Rental Software, and after a few months, the company was ready to benefit from a new mobile app for its drivers.

Electronic Invoicing

“Previously, we created invoices one by one, which was really time‑consuming. We now like how easy it is to create a batch of invoices in MCS and export them into our accounting system with one click. We estimate that we have reduced the time needed for monthly invoicing by 50%. “

“We use MCS XML invoicing, which is sent and verified by a third party. This gives us proof that the invoice has been delivered, so there are never any disputes. Since introducing digital invoicing, our paper and printing costs have dropped significantly.”

Transport Mobile

“If a customer called us in the middle of the day asking for a pickup, the driver used to have to return to the depot to collect the correct paperwork for signatures. Now, with Transport Mobile, we can send pickup orders directly to the driver’s smartphone. They are automatically added to the route, and the signature can be captured directly on the mobile device. This saves us time and paperwork, while keeping our customers happy.”

Workshop

“When ordering spare parts, it was never clear which workshop job they belonged to. With MCS, we can order parts directly from the workshop job by creating a purchase order in MCS‑rm and easily link them to the relevant job as soon as they arrive in stock.”

Daily Schedule

“With a list of daily tasks, we can see which jobs are still outstanding and click straight into the relevant contract to find out why. This saves time and ensures that no delivery or pickup is missed, so we can continue meeting our customers’ expectations.”

Implementation

“What I liked most about the implementation was how much I learned. We were all very pleased with how quickly we could start doing things ourselves, like designing our own documents.”

“We expected that migrating from an old legacy solution would come with some issues, but MCS helped us quickly find solutions to every small problem and ensured everything was successfully implemented.”

Working with MCS

“MCS spent a lot of time fully understanding our business, and we felt they were always willing to go the extra mile for us and responded quickly to our requests. I would recommend MCS because the software is so flexible and was delivered in a highly professional manner.”

“We find the online knowledge base helpful for finding useful guides, enabling us to be more independent without having to speak to someone.”

“MCS is very easy to use, and we are confident that we have found a partner who will support us in our future plans.”

The Benefits

Since implementing MCS-rm, Bigman has been able to:

• Control employee access to selected parts of the rental system via permissions
• Cut the time needed to create and send invoices at month‑end by 50%
• Achieve a paperless delivery process by using mobile devices for signature and delivery‑proof capture
• Learn how to design and create their own reports, using the experience gained during implementation
• Use mobile applications in the two required languages, German and Italian