{"id":19882,"date":"2025-03-27T12:08:41","date_gmt":"2025-03-27T12:08:41","guid":{"rendered":"https:\/\/mcsrentalsoftware.com\/?post_type=case-studies&#038;p=19882"},"modified":"2025-07-07T15:13:53","modified_gmt":"2025-07-07T14:13:53","slug":"wernick-hire","status":"publish","type":"case-studies","link":"https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/wernick-hire\/","title":{"rendered":"Wernick Hire"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-style-hero is-style-hero-dots\"><div class=\"wp-block-media-text__content\">\n<p class=\"\"><strong><a href=\"https:\/\/mcsrentaldev.wpenginepowered.com\/au\/our-customers\/\">Our Customers<\/a><\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-wernick-hire-success-story\"><strong>Wernick Hire<\/strong> | Success Story<\/h1>\n\n\n\n<div class=\"wp-block-group media-object media-object--logo is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img width=\"120\" height=\"119\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-2.svg\" class=\"attachment-hero_mobile size-hero_mobile\" alt=\"\" decoding=\"async\" fetchpriority=\"high\" loading=\"eager\" sizes=\"(max-width: 600px) 380px, (max-width: 1024px) 50vw, 730px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"\"><strong>Industry:<\/strong> Portable Accommodation Hire<\/p>\n\n\n\n<p class=\"\"><strong>Website<\/strong>: <a href=\"http:\/\/www.wernick.co.uk\">www.wernick.co.uk<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-1024x690.png\" alt=\"\" class=\"wp-image-6500 size-full\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-1024x690.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-300x202.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-768x518.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick-730x492.png 730w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/03\/Wernick.png 1460w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<article class=\"post-content\">\n    \n\n<h2 class=\"wp-block-heading\" id=\"h-key-benefits\">Key benefits<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-list-tick\">\n<li>Improved decision making and data analysis from real-time access to information from across the business<\/li>\n\n\n\n<li>Ability to improve performance<\/li>\n\n\n\n<li>Dramatically improved utilisation rates using reporting against customer KPIs<\/li>\n\n\n\n<li>Mobile customer relationship management supports remote workers.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tthe-challenge\">TThe Challenge<\/h2>\n\n\n\n<p class=\"\">Before MCS-rm, Wernick Hire was relying on an older decentralised UNIX contract management solution from MCS, with some paper-based processes. System limitations were starting to hold the business back. Wernick Hire wanted new hire software to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Centralise data entry<\/li>\n\n\n\n<li>Automate and integrate their back office and rental functions<\/li>\n\n\n\n<li>Provide a stable and scalable platform for continued growth<\/li>\n\n\n\n<li>Provide powerful data and analysis tools<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">The Solution<\/h3>\n\n\n\n<p class=\"\">The migration to MCS-rm rental software went ahead with 150 users in a relatively short space of time and its new hire system was introduced to its front-office. Alongside hire and sales functionality, it also adopted CRM, purchase ordering and workshop.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Reporting<\/h4>\n\n\n\n<p class=\"\">&#8220;<q>With MCS-rm reporting, I have increased our utilisation rates close to double digits. By analyzing the group&#8217;s kit utilisation rates, I can see which product lines are profitable and which are lagging behind. I now have insight into where to invest for maximum return.<\/q>&#8220;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Workshop<\/h4>\n\n\n\n<p class=\"\">&#8220;<q>One of our largest clients has set a benchmark that we have to achieve 90% of their call-out requests in a designated time-frame. Metrics from the MCS-rm Workshop module illustrate that we have over 100 call-outs a month for them, and we have solved 95% of these in the specified time-frame. The client has been impressed that we can prove that we are surpassing the agreed service levels and we are able to take swift action if we think these KPIs will not be achieved.<\/q>&#8220;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Escrow Protection<\/h4>\n\n\n\n<p class=\"\">&#8220;<q>MCS have an in-depth knowledge of migrating IT systems and are also a very professional operation, with vendor agreements in place. These include the Escrow Protection agreement, which protects their customers in case anything should happen to the business.<\/q>&#8220;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Benefits<\/h3>\n\n\n\n<p class=\"\">Since using MCS-rm rental software and CRM, Wernick Hire has:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rationalised data previously stored on different systems<\/li>\n\n\n\n<li>Reduced the time it takes to input rental contracts<\/li>\n\n\n\n<li>Enhanced communication between different parts of the business<\/li>\n<\/ul>\n\n\n\n<p class=\"\">Wernick Hire is also now benefitting from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improved sales team productivity as salesmen can access their customer data on any mobile device, answer customer queries instantly and make the most out of each visit<\/li>\n\n\n\n<li>The ability to view real-time data, such as KPIs, instantly from multiple sources across the business so that strategic decisions can be made across the company<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group flow block blockquote has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-4ac827deac76c83e2c0c5908c97231f0 is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"\">MCS-rm has brought an unprecedented degree of consistency to the business. It tackles both the hands-on day-to-day activities with ease, as well as helping our decision-makers to make important investment decisions and open up new revenue streams. It was definitely the right choice for our business!<\/p>\n\n\n\n<p class=\"cite\">Wernick Hire<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group flow block has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Solutions Used<\/h3>\n\n\n\n<div class=\"wp-block-group tags is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<p class=\"\">CRM<\/p>\n\n\n\n<p class=\"\">Reporting<\/p>\n\n\n\n<p class=\"\">Purchasing<\/p>\n\n\n\n<p class=\"\">Online Shop<\/p>\n\n\n\n<p class=\"\">Workshop Mobile<\/p>\n\n\n\n<p class=\"\">Electronic Trading<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mcsrentalsoftware.com\/au\/rental-software-systems\/\">View all MCS Solutions<\/a><\/div>\n<\/div>\n<\/div>\n\n<\/article>\n\n\n<footer class=\"entry-footer\">\n    <nav class=\"nav nav-social\">\n        <ul class=\"menu\">\n            <li class=\"visually-hidden\">Share<\/li>\n            <li><a aria-label=\"Share by email\" class=\"\" href=\"mailto:?subject=Check out this site&amp;body=Check out this site https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/wernick-hire\/\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-mail\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\t\n            <li><a aria-label=\"Share on Facebook\" class=\"\" href=\"https:\/\/facebook.com\/sharer\/sharer.php?u=https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/wernick-hire\/&#038;t=Wernick%20Hire\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-facebook\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\n            <li><a aria-label=\"Share on Linkedin\" class=\"\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/wernick-hire\/&#038;title=Wernick%20Hire&#038;summary=Wernick%20Hire&#038;source=https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/wernick-hire\/\" target=\"_blank\" rel=\"noopener\">\n                <i class=\"icon icon-linkedin\" aria-hidden=\"true\"><\/i>\n                <\/a>\n            <\/li>\n        <\/ul>\n    <\/nav>\n<\/footer>\n\n\n<div class=\"filter-carousel-container swiper-has-arrows-above swiper-has-overflow-mobile swiper-has-dots swiper-has-arrows alignwide wp-block-filter-related-posts-carousel\">\n\t<div class=\"filter-carousel swiper filter-swiper filter-swiper-js related-posts-case-studies\"\n\t\t\tdata-is-style-overflow=\"\"\n\t\t\tdata-slides-to-show=\"3\"\n\t\t\tdata-loop=\"\"\n\t\t\tdata-auto-play=\"1\"\n\t\t\tdata-auto-play-speed=\"3000\"\n\t\t\tdata-space-between=\"32\"\n\t\t\tdata-show-dots=\"1\"\n\t\t\tdata-show-arrows=\"1\"\n\t\t\tdata-mobile-is-style-overflow=\"\"\n\t\t\tdata-mobile-slides-to-show=\"1\"\n\t\t\tdata-mobile-space-between=\"16\"\n\t\t>\n        <div class=\"swiper-wrapper filter-swiper-wrapper case-studies-swiper-wrapper\">\n                            <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/05\/gippsland-col-img.webp\" alt=\"Gippsland Hire\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Gippsland Hire<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/gippsland-hire\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Terideal_case_study.webp\" alt=\"Terideal\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Terideal<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/au\/case-studies\/terideal\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                                <div class=\"swiper-slide filter-swiper-slide case-studies-swiper-slide\">\n\n                    \n                        <div class=\"wp-block-group is-style-card has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n                            <figure class=\"wp-block-image size-large\">\n                                <img decoding=\"async\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2025\/06\/Solomat_case_study.webp\" alt=\"Solomat\">\n                            <\/figure>\n\n                            <div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n                                <p class=\"heading-sub\">Case Study<\/p>\n\n                                <h3 class=\"wp-block-heading\">Solomat<\/h3>\n\n                                <div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n                                    <div class=\"wp-block-button\">\n                                        <a href=\"https:\/\/www.mcsrentalsoftware.com\/au\/our-customers\/solomat\/\" class=\"wp-block-button__link wp-element-button is-style-plain\">Read Article<\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                        <\/div>\n\t<\/div>\n\t\t<!-- If we need pagination -->\n\t\t\t<div class=\"swiper-pagination filter-swiper-pagination\"><\/div>\n\t\n\t<!-- If we need navigation buttons -->\n\t\t\t<div class=\"swiper-button-prev filter-swiper-button-prev\"><\/div>\n\t\t<div class=\"swiper-button-next filter-swiper-button-next\"><\/div>\n\t<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill-element has-white-color has-tertiary-background-color has-text-color has-background has-link-color wp-elements-79c77473c9e1108b71015f1029e716f7\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"h-ready-to-elevate-your-rental-business\">Ready to elevate your rental business?<\/h2>\n\n\n\n<p class=\"\">Connect with our expert team to discover how MCS Rental Software can drive your success. We\u2019re here to answer your questions and help you find the perfect solution.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mcsrentalsoftware.com\/au\/contact-us\/\">Contact us today<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png\" alt=\"\" class=\"wp-image-35987 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-1024x639.png 1024w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-300x187.png 300w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-768x479.png 768w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1-474x296.png 474w, https:\/\/www.mcsrentalsoftware.com\/wp-content\/uploads\/2026\/03\/mcs-team-1.png 1420w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n","protected":false},"author":8,"featured_media":6500,"template":"","meta":{"_acf_changed":false,"content-type":""},"sectors-category":[338,424],"solutions-category":[],"class_list":["post-19882","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":{"company_icon":"","title_override":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Wernick Hire | MCS<\/title>\n<meta name=\"description\" content=\"Moving to MCS-rm rental software brings greater management transparency to Wernick Hire. 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